When I looked at your website, and found the very helpful charger recommendation tool, with the information about each charger and each vehicle needs/wants, I was impressed. And, I’ll now add to that feeling by saying the personal touch you put on delivering the receipt and associated tips shows me that the company is really thinking about the customer experience and how that can grow the business. Clippercreek’s approach is refreshing.

I love this place and have watched it grow over the last couple of years. They have the coolest staff and am amazing product. Did you know they are number 45 of Sacramento’s 85 CleanStart companies? They’re a local US made Electric Vehicle company. Their complementary chargers are awesome and I find a lot of them in historic places like the Colfax Amtrak.

I am seriously impressed with the customer service I have received from ClipperCreek.  Very knowledgable, super fast responses to all of my inquiries.  The product I ordered was in stock, so I will have it in a couple of days…which is amazing.  Highly Recommended.  Thank you.

I really appreciated the responsiveness of Clipper Creek’s staff, especially Joel.  He answered all my questions and helped me to find the right charger for my new Pacifica Hybrid.  None of the other manufacturers of this equipment could match the personal service I received.  Thanks!

Your video showing indestructible character of ClipperCreek charging station sold me on ClipperCreek! Word of mouth recommendations universally point to ClipperCreek (just so that you know). Good job!

As I am leasing a new electric Smart Car, I decided to get a reliable charging station. My colleague and another friend use the LCS-20 already, so when I went on the website and still wanted to ask a few questions, Joel replied right away through the online chat service. He was very helpful online. I then called and asked for him, and once more he gave me all the assistance I needed. My charger will be arriving next week!  🙂

Joel spent a long time with me going over options for a double charging installation in our Cohousing/Condominium community.

He clearly knows the ClipperCreek equipment very well.

He has patience and a sense of humor.

I think ClipperCreek is lucky to have him working with customers like me.

It has been three months since we plugged in our ClipperCreek charger to an existing welder outlet in the garage, with nothing but solid performance ever since.  When we bought our new Chevy Volt (which we love, BTW), we were led to believe that we needed a to have 50A circuit installed by a licensed electrician, but with the ClipperCreek unit, our modest 30A 240V outlet was more than we need.  It just works…

I’ve had mine for three years now, started with a Ford and now I charge a Tesla Model “S”. I’m wired with a 48A breaker and #10 wire. I get 25 to 28 miles of travel per hour of charge on my “S”. Works like a champ, very reliable. I use the Tesla adaptor.

I must say that you folks have a very good customer service organization. Very refreshing and much appreciated. Wish more B and C had your approach – most are heading the opposite direction.

Keep up the great work – please share and celebrate!

I bought a HCS 40 Share2 about a year ago and I’ve just begun using both at the same time. I’m charging a Prius Prime and a Honda Clarity–   Everything works as it should, limiting when it should, etc.

Also, thanks for the 25 foot cable. You never know where the plugin on the next electric car will be.  25′ is the perfect length, no matter where the car’s port might be!

Thank you for a great, no drama product!

After much research on Amazon.com I discovered ClipperCreek charging stations and explored their website. The information ClipperCreek’s buyer guide was invaluable for me to help make a decision on which unit was best for my vehicle. I own a Prius Prime and learned quickly that bigger is not better when choosing a charger. The buyers guide gives recommendations for my specific vehicle with suggestions of three units to consider. Although the units vary in price from $379.00 to $565.00, they all perform the same as the Prius Prime can only accept 3.3kWh resulting in a listed 2.5h charge time. All the units that were suggested rated the charge time as 2.5h at a range of 11 miles per hour. I selected the LCS-20 – as I only had a 20A, 220V circuit in my garage.
The LCS-20 actually charges my Prius Prime in 2 hours and delivers a milage range of 30 miles!.
The build quality of the LCS-20 is incredible. A simple design with very solid construction.
I installed the LCS-20 myself as I have some experience with electrical installations and the directions were very clear. The unit is installed outdoors and has a GFCI circuit built in. The unit goes through a self check each time it is turned on. I installed a double pole double throw switch in line with the unit so that I can switch it off when the charger is not being used.
The unit that ClipperCreek sent me had a loose connection nut on the supply line which I was able to tighten up, but when I informed customer service that it was loose, they insisted that they replace the unit although I believe the charger was safe.
They sent a replacement out the same day and told me I can use the original unit until the replacement arrived.
LL Bean customer service has always been the standard that all customer service should try to emulate. I think that ClipperCreek exceeds LL Beans customer service in their desire to make sure that I was happy and more importantly, safe with my purchase from them.
I highly recommend ClipperCreek and also appreciate that their product is made here in the US.

Thank you for providing a high-quality product, and excellent customer service. I will recommend ClipperCreek to anyone who asks my opinion.

I just spent awhile chatting online with Joel. I had a lot of off-the-wall questions, but he stayed on track & answered in a way that I could understand. I expect to follow-up when I add 240V service.

First of thanks to new technology. I’ve been an EV user for last three years, BMW i3 user for two years. Drove 75,000 miles in last two years, and have enjoyed it. I recently purchased Chevy Bolt and loving it!  I am proud myself …. I am part of community that understands the advantage of EV cars. I have multiple business and drive to all locations. Before I started driving an EV, I had calculated my GAS expenses …. in 6 years I had spent $60,000 dollars just in GAS. Compare to $6,000 dollars in electric bill for last three years. Well Solar Panels are plus, just look at the statistics. ClipperCreek helped me to save even more. Best charger on the market. On top of that, World Class Customer Service!

Let me share my Experience….
Leasing a BMW i3, Customer Service helped me to understand charging technology, so I had bought their charger at 1/3 price compared to the Bosch Technologies charger as BMW recommended. It worked flawless. Charger came with 2 year warranty. My charger stopped working after 23 months. I think it was only few days left before the warranty expired. I had called Customer Service and explained the problem. They sent me a brand new replacement. I was speechless. I am nowl using this charger for my Chevy Bolt. Thank you ClipperCreek!

I have to take a moment to pass on my appreciation for the way you are treating me as a customer. Your attention to shortening delivery and reducing the cost, unsolicited, is above and beyond what I am used to with online orders.  Please pass on this sincere compliment and acknowledgement of your company’s integrity so lacking in today’s market. Thank you for your customer support, AND the added information you provided about how to pursue possible state incentives, again such a refreshing surprise!!  I can’t wait to try out your product.

I received the unit yesterday and it is already doing it’s job well. Thank you. I am already impressed by a few things. 1. Made in USA, 2. Prompt clear communications from your company, 3. Packaging,  4. Competitive pricing and 5. Appearance of charging unit.

Good job ClipperCreek!

Thank you for your diligence in finding a better (and less expensive) shipment method. Thank you also for your timely and useful suggestions. I had forgotten about the charger incentives.

Products and people such as yourself are the reason why ClipperCreek has received such good ratings on places like Amazon. I intend to add to them in the very near future.
Sincerely,

Great products, great customer service. All made in U.S.A. You’re a great company! So glad I found you!

Thanks so much Amanda for being so helpful. I will definitely be ordering your charger. I was impressed with your website as well as the newsletter that featured your management and CEO. His comment about finding an EV Certified electrician is was what helped me seal the deal.

As a woman, homeowner, divorcee and a single parent, it is easy to fall victim to scammers out there. This alone makes unsure of what to do or who to believe. I was exhausted using the public chargers but fearful of being ripped off by a contractor.

Thanks so much ClipperCreek, for taking the time to help me make an informed decision.

Thank you and I’m very impressed by your exceptionally excellent customer service!!!

Thank you again for the exemplary customer service, and the excellent warranty.

I just wanted to say I’ve been impressed with the level of service and quality of your product.  Keep up the good work!

We’ve been installing ClipperCreek electric vehicle charging stations for more than three years and the results have been excellent for our customers and our business. As northern New England’s leading solar energy company, our goal is to help people eliminate fossil fuels and carbon pollution. ClipperCreek charging stations have proven to be robust in our relatively harsh climate, enabling our customers to reliably charge their electric vehicles and enabling us to focus on building more solar energy projects rather than dealing with EVSE hardware headaches. With transportation accounting for roughly 1/2 of all carbon pollution in our region, solar + EV charging with ClipperCreek is a critical part of the transition to a clean energy economy.

Digital Marketing Manager, ReVision Energy, a Certified B Corp

My charger arrived two days before it was supposed to! It was packed extremely well. I had excellent, friendly communications with a responsive human being. The unit itself looks rock solid.

Got it all hooked up to 240 power and now I’m charging my new electric car. Works great and well worth the price. Very happy!

Great. It’s actually our second LCS unit…the first is a few years old and working just fine.

I find the ClipperCreek chargers to be easy to use and reliable. Our employees love them!

Electric Transportation Coordinator, Salt River Project

Unit is very compact and has the minimum indicators to show what is happening. I would strongly recommend this product. It works as well as any expensive Level-2 charger and is very portable.

This level 2 charging station arrived securely packed directly from ClipperCreek and was super easy to install. I already had the proper 14-30 receptacle in the garage, so a few screws into the wall to mount the sturdy unit and we were up and running. The status lights are quite intuitive and the charging has been flawless. It’s good to see that even the cord is USA made and EV spec

Great units, this is my third (for different residences). Highly recommended and works great with my Tesla with an adapter (which allows me to share the unit with my daughters Ford)

I. Love. My. ClipperCreek. No more hauling my car’s bulky cord. Know I’ll have a pretty fast charge. Mine is outside near my driveway. I just pull in and hook up. I need only about 6′ of cord so keep the rest wound. Made me love my Leaf too.

ClipperCreek provided the best retail experience I have had in years. They provided all the accurate information necessary to make an informed decision on what product to buy, answered additional questions I had promptly, and shipped an excellent unit that performed exquisitely in record time.

We always turn to ClipperCreek for the best value in rugged and reliable EVSE hardware that we know we can count on for years of trouble-free public use.

Black Bear Solar Institute

Excellent value and performance. Charges C-Max Energi in 2 hours.

Got great info from Clipper Creek customer service before ordering. Couldn’t get much from Chevy Volt folk nor electricians rewiring our house. Charged Volt in less than 4 hours last night with no charge left, instead of 10 with 120v, cool. The charger is portable, actually fits in the Volt storage space (never saw that mentioned anywhere) and we applied for the Georgia Power rebate for $250.

The EV charger worked as expected. The car actually charged faster than I thought. Great service with fast shipment. Thanks!

I wanted to let you know that I was able to get the charger installed and it’s juicing up the car just fine!  Installation was done without a hitch and the charger is easy to use.A big thank you for getting the charger out to me so quickly and for creating such a great product.

Thanks again and best regards.

I’ll definitely go with Clipper Creek for my future EVSE needs!

We always turn to ClipperCreek for the best value in rugged and reliable EVSE hardware that we know we can count on for years of trouble-free public use.

Black Bear Solar Institute

GREAT CHARGER, EASY TO INSTALL, VERY DURABLE, COMPACT DOES NOT TAKE A LOT OF SPACE LIKE MY OTHER CHARGER, EVERYTHING I EXPECTED AND MORE

So far this product has performed flawlessly was easy to install. It was also packaged very well. Very satisfied.

This charging station is awesome. It was taking me 10 hours to charge my Nissan Leaf 50% of the battery capacity. Now, I can completely charge the car in less than 4 hours. It was easy to install next to the electric panel on my house, and the 25 foot cable length for the charging cable is perfect to reach my car in front of my house. This will save me money by only charging during off peak hours.

Perfect for charging my Chevy Volt! As small as the 120V Charging station that comes with the car. Plugs into a standard 30 Amp electric dryer outlet so you get the faster charging time.

Excellent product and very quick delivery, often exceeds estimated delivery date and has arrived as quick as overnight.

I am completely satisfied with the purchase. It was easy to install, directions were clear, it is good quality and it arrived fast!

Item was very well packaged and arrived quickly. I am a 35 year electrician, so charger was very easy to install and use. Works flawlessly charging my 2012 Nissan Leaf, would recommend to anyone looking for a great charging station at a great price.

I purchased the LCS 30 hard wired in July 2017 and have had no problems with it. I had it professionally installed. I would still recommend this product. I own a Chevy Bolt. I would have purchased an EVSE with higher Amp setting, but my house’s electrical panel wouldn’t allow room for the LCS 40 or 50. I have had no issue charging my Bolt with the LCS 30.

When deciding which charging station to purchase, the proximity of ClipperCreek, their domestic production, and the reportedly excellent customer service were large factors in my decision. I’m pleased that the customer service was just as good as I’d read. I anticipate our family will need another L2 charger in the future and so far ClipperCreek is the prime candidate.

As an aside…

For what it’s worth, I have not needed much customer support from Clipper Creek, but the few instances when I have, have always been great experiences, just like today. While I don’t buy charging stations every day, I can’t think of any company that enjoys greater brand loyalty from me, and I take pleasure not only in praising you for that, but in sharing that opinion with any friend of mine that winds up buying an EV and needing a charging station themselves (passing along the excellent advice I myself was given by another of your customers, a friend of mine, when I was in the same need six years ago ?).

My package arrived today. Many thanks. I opened the box. Great bubble wrap packaging, everything you folks do is first class. I appreciate this. And thank you for the shirt. Promise I’ll wear it occasionally when I’m driving my new SMART EV For Two.
The moment that EVSE charges it’s first full time successfully, I’ll be stopping people on the street to tell them about Clipper Creek.
Go Giants! Go Clipper Creek!

Your customer service is top notch!  Joel helped me with questions both by the site’s messenger and by phone, on two separate occasions. Reps are easy to get hold of and  quick to answer questions.  It’s greatly appreciated!

Thank you so much for spending the time to explain to me the different types of charging stations. You are extremely knowledge and answered all of my questions. I will be placing an order in the morning once I confirm the amps on my plug.

Great job and keep up the good work!

After I inadvertently ruined the plug that supplied power to my ClipperCreek charger, I turned to ClipperCreek’s Charles in customer service for urgently needed help. Within about 3 days I had received a replacement “plug whip” (cable and plug assembly) and was back on line charging my Chevy Volt. This is about the best customer service I have ever encountered. I couln’t ask for more.

This is the most awesome receipt email I’ve ever gotten. This is what I call “Great Customer Service!”

I bought a ClipperCreek 30A EVSE three years ago for my first electric car, and it’s been performing well ever since.   Trouble-free and rock solid.  That’s why I decided to buy a second one (this one)!

First, thank you! It was quite a treat when the box arrived from ClipperCreek. I owned a manufacturing company for 28 years. Your company is the only other company that stands behind their products 100%. I have been spreading my story to all of my EV friends. You are my new example to everyone I meet of how customers should be treated.

Thank you for the quality service, quick delivery and information, Joel. Your company gets great reviews on the internet, now I see why. Also, thank you for being a part of the solution!

Installed a month ago to charge my 2014 Chevy Volt. Full charge takes about 4 hours. Very happy and installation was a breeze (I already had a 220V circuit in the garage).

Thanks for the heads up on the tax breaks! This is actually going to be part of my track equipment for my Brammo Empulse R Motorcycle. I’ve been using your low voltage charger at home for 2 years now and it works great. Keep up all the good work ClipperCreek!

I have received the charger and it’s working great! Appreciate the great service from ClipperCreek and I am a very satisfied customer!

I have to say this is possibly one of the most unexpected and appreciated emails I’ve ever received!

I’m sure this doesn’t seem like much on your end, but I am truly amazed that you took the initiative on many different parts of this shipment!

1. You found a way to save me money after I happily paid for my product and shipment. This unsolicited gesture is a wonderful example of going that extra mile!

2. You introduced me to, or reminded me of, any possible incentives that would be available and even included the link!

3. You provided tracking numbers, and invoices to help ease any concerns I might have.

4. Joel, you copied Brandon which tells me there are a few people helping my EVSE arrive and you’re doing your best to keep everyone in the loop.

As you might imagine, I have never owned an electric car before. I have a million questions! I searched around the Internet for hours looking for the best solution and many many people suggested your company. Most people talked about your warranty or the ease of use of your product. A few talked about your customer service, but clearly not enough.

You have made a customer for life and created a story I will use for years to come with my teams.

Thank you for making my month with this email! I can’t wait to get my new car and will think of this every time I plug it in!

Have a great weekend!

Just wanted to let you know that I’m very happy with my ClipperCreek EV charger. I LOVE the faster charging times.

Thanks,

Thanks again for everything. You guys go overboard in good customer service!

When we bought our Nissan Leaf at the first of December 2016, we had to charge the car using regular house current. It took 7 or 8 hours to charge the car. I did research and found that ClipperCreek was highly recommended as a charging device. We are totally pleased with this product. It came promptly, was well packaged and had all the information we needed to go ahead. We hired a local electrical contractor to do the job. This was quickly accomplished and we have been happily using the station since. The time to charge has been more than cut in half. I love our electric car and I also love the charging station that makes it possible for me to drive our zero emission car. Thank you, ClipperCreek!

Excellent product and very quick delivery, often exceeds estimated delivery date and has arrived as quick as overnight. We have ordered over a dozen of these and always had great experience with the seller.

The Charging Station was easy to install. It has been in service for only two days, so we do not have any performance observations yet. The long power charging cord is very handy and yields good versatility for parking locations.

As advertised, prompt delivery. Impressed by three year warranty.

Great company, charger works perfectly for our Volt.

Our charging station arrived well ahead of the estimated date — we got it on Nov. 27 and were told it would not arrive until Dec. 3. This was great because the electrician came on Nov. 28 and installed the unit. It works perfectly. It is simple to use, charges our Leaf in great time. We are very happy with it.

This works as advertised. I setup outside, took about $120.00 in electrical materials. It cost about another 100-200 for labor depending where you electrical box is.

Great value by US company!

We couldn’t have been more pleased to see Tesla partner with ClipperCreek for the pedestal and J1772 portions of these installations.   Each site we’ve done has featured one or more HCS-60 units to future-proof the installation and prepare for EVs with higher charging current capacities.

Black Bear Solar Institute

Thank you Justin and Amanda, It is pleasure to deal with real people and real company.

I am very pleased with my new charging station. It is simple to operate and charges my Nissan Leaf very quickly. It is well made and it looks great on my garage wall. The popping sound that it makes when you first plug in takes a little getting used to, but other than that it is perfect!

Great product made in the USA. Soon after placing my order Joel called me to confirm the order details as most people don’t order two charge docks and offer ongoing support. This a high quality USA product with great customer service. As a fleet manager for a local agency, I highly recommend Clipper Creek.

Thanks Joel – you guys are amazing.  Rarely do you see such integrity in the market anymore.

Extremely happy with the level of service, Very Very prompt and great customer service!!!

Hi CC, Thanks for making a great charger! I love it!

Excellent customer service.

Came as ordered, well packaged and on time. Worked as expected and reasonable price. Not much more to ask for.

Excellent charging station. We have a Chevy Volt and Ford Focus Electric and it’s so nice to come home from work and be able to fully charge my car while my wife charges her car during the day.

Easy three wire install, have been using for 2 months now and it always works. My Chevy volt use to take 10-16 hours to fully charge on the 110 charger. Now I am fully charged in about 4 hours. In fact, I have used 0 gas in the last 2 months, even though some days I have driven over 75 miles (charged in between running errands). Greatly increases available range & the price is great, just get one!!

We admire ClipperCreek for their commitment to designed and built in the US products, and use and recommend them every chance we get.

Black Bear Solar Institute

VOLT 2016 Owner: I plugged it in and it charged in 4.5 hours! So far so good! Great Product!

A great product; easy to install and use right out of the box

Your company is absolutely awesome.

Easy installation. Cord wraps neatly around the unit, and the holster lines up with the other holes for alignment on the same stud. I didn’t make sure that when the electrician installed the box, it was close enough to the stud to allow stud installation, so I had to use wall anchors, but that is fine. Very nice to cut my total charge time for an almost complete discharged Leaf to around a sixth.

Got the unit installed on the wall yesterday. Well put together and mounted easily. Cord can be easily wrapped around the unit for storage. Charges the car quickly, and isn’t overly large like the BMW version I saw at the dealer. Would recommend to anyone with an EV.

This chargers is great! I didn’t want to pay twice the amount to get the official Nissan Leaf charger. My electrician dad researched this one and said we should give it a try. He bought one for his Leaf as well. Both installations went smoothly and both chargers work great! I don’t get the logic of how twice the power = three times the speed of charging, but I’m very happy it does!

Great device. Great customer service!

Thanks so much. This is all very helpful. For that I will definitely be ordering your charger. I was impressed with your website and the newsletter that featured your management and CEO. His remark about finding an EV certified electrician was what helped me seal the deal. As a woman and homeowner, and a divorced single parent, it is easy to fall  victim to the scammers out there. This alone makes me procrastinate because I am generally unsure what to do or who to believe. I was exhausted using the public chargers but fearful of being ripped off by a contractor. Thanks so much for taking the time to help me make an informed decision.